Even though the hosting service offered by the different companies seems the same, each provider has got a personalized platform with its own modifications and ways to accomplish specific tasks. In this case, a huge knowledge base will be very helpful both for people with zero prior experience and for technically advanced users who will at some point discover how specific tasks are carried out, but will waste valuable time in the process. The purpose of such a knowledge base is to make the hosting service fast and easy to use, sparing users loads of time and efforts. The result is more pleased clients, as they can easily find the information they require, and less work for the customer care staff, because usually the majority of the queries and issues that clients have got are already outlined in the knowledge base. If the articles are adequately written and encompass more things, you’ll be able to learn more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

If you order a shared website hosting account from our company, you will be supplied with access to our elaborate online documentation where you will see information on virtually everything connected with our hosting solutions. The topics cover anything from how to set up an e-mail account on your mobile device, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and include elaborate guidelines on how to carry out a given task within your Hepsia hosting Control Panel. You can also find information that’s not directly connected with Hepsia, for instance one that concerns online applications on your desktop PC. The whole archive of articles will be available in the Help section of the Control Panel, but those that are related to a particular section can be accessed on the spot. Given the fact that we have included as many topics as possible, you will be able to discover pretty much everything related to your web hosting account.