When your hosting service provider provides live chat support, you are able to speak to an agent in real-time and find out helpful info or get a problem resolved in a timely manner. The advantage of using chat rather than calling to consult with a live person is that you'll need just a computer with world wide web access, therefore you won't pay any rates if you are in another state or country. What's more, it'll be simpler to copy and paste info for example domain names, usernames or error messages in other words details which are sometimes difficult to provide to the other party on the telephone. The live chat is also a much quicker option to contact your website hosting provider's support crew compared to using a ticketing system. What's more, in case some trouble needs a little more time to be dealt with, you're able to do something else entirely while you wait for support on the live chat, which means that you won't lose time - something that is not possible in case you are on the phone.

Live Chat Support in Shared Website Hosting

We supply a live chat assistance service for all shared website hosting that we offer and we can help you with almost everything live. If you don't have an account with us yet, we can provide you with more information about the packages in order to help you to pick the most suitable plan. If you are a current client, we can assist you with any billing or general issue and even with a number of common tech matters, for example an e-mail address installation in a desktop e-mail client. In case you can't call us for whatever reason or you are in some country where we don't have a local telephone number, our live chat will be the best choice to get in touch with us. Of course, some issues require longer time to analyze and test, therefore you'll need to open a support ticket to our technicians, however, we will save you time and assist you with a number of issues on the chat.