Though this is not the most importantaspect for you to recognize a reliable shared website hosting provider from a bad one or a reseller from an actual supplier, having the option to call and consult with a live person is a sign that you are not using the services of a one-person service provider and that you'll be able to get in touch with somebody if you need support. The telephone support for hosting services may range from general to experienced, which means that the issues that can be resolved through a phone call differ depending on the particular provider. In most cases, these matters are simpler and feature billing or first level tech issues because more complex issues often require a support ticket where both you and the sysadmins can track the proceedings with a given issue. Nonetheless, having the option to phone call your service provider can save you a lot of time and efforts for the multitude of small things that may eventually appear at the time you manage your hosting account.
Phone Support in Shared Website Hosting
In case you decide to purchase one of our shared website hosting, you'll be able to get hold of our support crew via phone for 14 hrs every day. We can help you select the ideal plan for your websites as we are aware that it is better to discuss this kind of matters with a live person. In case you already own an account, we will assist you with all sales/billing questions and general matters, even with some technical matters that do not need a long time or escalation to an administrator since it will be more convenient to open a ticket for time-consuming matters in order to have the correspondence in a single place. We have telephone numbers in the US, Great Britain and Australia, so you can call the one you prefer and talk with one of our representatives.