Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent support on–time is our high priority, so that we backup each shared website hosting plan with a one hour ticket reaction warranty. Once you supply a ticket or post a message, our customer help support staff will try all they could do to give the most appropriate solution to your case and to give you help quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any issue you could have connected to WebDockers’s solutions. We’ve experts present regularly to give you guidance when required. You could use the ticketing system or drop an e–mail at any time, or pick–up the phone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a broad practical knowledge base into the Control Panel so its possible to get helpful step by step details at any time. Each area of the Control Panel has its own contextual help area having a variety of how–to content articles. We have also made video tutorials to offer you with a far better idea of the best way to conduct any presented process.