1 hour ticket response
Fast assistance is our main concern and this is why we have a team of seasoned technicians who are prepared to provide a prompt solution to any question that you may possibly have. Simply post your trouble ticket from your Control Panel and we’ll respond back to you within one hour in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute technical support ticket response time.
A Premium Client Support Service
Each member of our client support team has several years of experience in the shared website hosting world and almost all of them have worked for us for at least five years. They all are eager to respond to all your inquiries in the most competent way possible.
An Easy–to–Browse Help Center Section
In the Control Panel you will find an easy–to–browse Help section where you can get quick hints on how to use our web hosting services. You can see the answers to your queries in the F.A.Q. database, find more info in the web hosting account management articles or check the educational video tutorials.
