A 99.9% Server Uptime
We’ve built our shared website hosting platform using stable hardware components and significantly customized software. Our sysadmins have installed a tweaked version of Security–Enhanced Linux on our web hosting servers to guarantee utmost protection and stability. We have added several denial–of–service prevention appliances combined with powerful firewall software to make sure our network is invincible and safe.
All shared website hosting packages offer a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
Aside from our cloud hosting system, we have also built our very own internal network in each one of our datacenters. Everything is based on enterprise–level hardware parts manufactured by Juniper. Additionally, on every router, we’ve installed a firewall with an intricate algorithm that will sift out all suspicious requests.
Thus, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are disappointed with our web hosting services, or if you find them insufficient, or if you decide that you should have a Linux VPS web hosting plans rather than a cloud hosting account – you will receive a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have complete control over your domains even when you cancel your account with us.
24/7 Technical Support
In the event that you own a hosting company, your support engineers are extremely important. That’s the reason why we’ve carefully picked a highly experienced group of tech support engineers, each with many years of training behind his back. With their help, our company offers 24x7 support with each of our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All technical support inquiries are answered in under 60 minutes and our average response time is just twenty minutes!